Privacy Policy

At InstantThumbs, a service by Project Helena, Inc. ("Company", "we", "us", or "our"), we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, create thumbnails, or otherwise interact with our service.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you create an account, use our services, or communicate with us. This may include:

  • Personal information such as your name, email address, and payment information.
  • Any content you create or upload, such as thumbnails, that remain your intellectual property.
  • Technical data, including your IP address, browser type, and device information, to ensure the functionality of the platform.

2. How We Use Your Information

We use the information collected from you to:

  • Provide and maintain our services, including account management and billing.
  • Improve and optimize our platform.
  • Communicate with you about updates, security alerts, and customer support.
  • Ensure compliance with our legal obligations.

We do not sell or share your personal information with third parties except as necessary to provide our services (e.g., payment processors), or as required by law.

3. Ownership of Thumbnails

Any thumbnails or media you create using InstantThumbs are your exclusive property. You retain full ownership rights and may use, modify, distribute, or display these assets in any medium or platform. We do not claim any ownership over the content you create through our platform.

4. Security of Your Information

We implement technical, administrative, and physical security measures designed to protect your personal information. However, no electronic transmission over the internet or method of storage can be 100% secure, and we cannot guarantee the absolute security of your data.

By using InstantThumbs, you acknowledge and accept the inherent risks associated with transmitting personal information online. If you become aware of any security vulnerability, please notify us at support@projecthelena.com. We may offer a reward for valid bug reports, depending on the complexity and severity of the issue.

5. Data Retention

We retain your personal information for as long as your account is active, or as necessary to provide you with our services and comply with legal obligations. If you close your account, we may retain certain data to meet our legal obligations, resolve disputes, and enforce agreements.

6. Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in providing our services, such as payment processing, email delivery, or data analysis. These third parties are required to protect your information and may only use it as necessary to perform their services.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These tools help us remember your preferences, track your usage, and optimize our services. You can choose to disable cookies through your browser settings, though this may limit your use of certain features.

8. User Rights and Control of Information

You have the right to access, correct, or delete your personal information. You may do this by accessing your account settings or contacting us at support@projecthelena.com. You can also request to receive a copy of the data we hold about you.

9. International Transfers

If you are accessing InstantThumbs from outside of the United States, please note that your information will be transferred to and processed in the United States. By using our services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, provide you with additional notice. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of InstantThumbs, please contact us at:

Email: support@projecthelena.com
Address: 1111B S Governors Ave, STE 23034, Dover, Delaware 19904, USA